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Category: Research

21 OctResearch

Freelancer Vs Entrepreneur Vs Businessman. Which type are you?

“I have an idea and going to get into a startup.”  “I don’t have to go somewhere else for work; I can take over my dad’s business.” “I am interested in working on my own.”

These are a few conversations we happen to come across in our daily lives. We see youngsters dreaming about the way of making money, and we wait to see some succeeding and another failing in one way or another.

Why do a few succeed while others’ dreams vanish into a “poof”?

I think it is because of what and how we define every future vision or the ways to make ourselves wealthy.

There are lots of definitions which are going or are waiting to, describe who we are in this life journey and every part of our life.

Talking about every particle of life in a blog is impossible. Therefore, I am going to take you on tour around the part of life where we turn to make money to determine our lives and the lives of the individuals who are us.

The top way to earn money, these days, is to get into a business. But there are different roles in this business world, and this blog focuses on the top three options: freelancer, entrepreneur, and business-minded person.

Let’s look at what their lifestyle is like, and you can, in the end, choose who you want to be.

Freelancer for the beginning

According to the definitions provided widely, a freelancer is a self-employed individual who works on several assignments as he or she prefers. But, being self-employed doesn’t mean that you are a freelancer because it is a  life with several attributes and attitudes of yours.

So what does it look like to be a freelancer?

Firstly, If you are a freelancer, you are an independent worker. You are not going to work under someone, or going to take orders from anyone but you. Freelancing is going to be your world, and you are going to rule yourself. Therefore, you can choose your clients and your work location. Your clients are going to be short-term ones and your working locations can constantly be changing. You can work from your room, coffee table, a cafe or from your vacation spot. Your workplace is not going to be restricted to a 5 feet cabin. Also, you determine how much you are going to get paid for a task to be done. Every extra work you do for your client doesn’t have to be free, and you can be demanding a few $$$ for that.

Freelancer Vs Entrepreneur

Most of the freelancers are work-oriented, and as I have already mentioned, their life revolves around freelancing. There will be a thirst for money induced through the multi-tasks that fill your bank accounts. This attitude of yours will be driving you away from your family, friend circle, and society. It also means that you are going to be alone on this journey. Plus, your work sticks to the deadlines of your several commitments for several different clients. Unless you are good at finishing your projects before the deadline, you are going to suffocate without fun and travel.

The Final thing about being a freelancer is, it wouldn’t give you recognition in your society. It is mainly because of job insecurity. You will have projects today at your hand, but your future projects are never sure. You might or might not have projects in your hand. You might be rich through freelancing, but people would still question the lasting of your money.

And making money isn’t everything, is it?

That is the general lifestyle of a freelancer. But, the lifestyle of a business person is going to be entirely different. If you are a freelancer who thinks that you are a business person, let me guide you into the lifestyle of a business person.

How does the life of a business person look like?

Like the freelancer, the business person is going to be independent too. Again, you are the boss of the company, and you are the decision-makers. You can decide your clients and colleagues. Since most of your time will be shared with your business and your company, it provides all the possibilities for you to learn, and enhance your business. Plus, all the rewards of the company will come unto you, which will eventually give you recognition in your community.

But, the lives of a business person is not easy as it seems. Most the business minded individuals enter the industrial world with existing ideas. Either they take up an existing company, or an idea. Working on an existing idea means, you have to compete with the existing champions and keep up the hard work to stay on the top.

Most business individuals would want to do this for the sake of profit and scared of losing what they have invested. It is mostly about money. Avoiding taking risks or trying new chances, you would only want to focus on what you could do instead of the risks.

Business Person's life

And, your business mind will enforce you to think of the possibilities where you can invest your money, rather than risking taking with that money.

Your mindset is going to see competition seriously and will make you want to win the race. You would want to think of all the possibilities to beat your competitors.

This would also mean that you are going to get everything you could from your employee’s skills. The relationship between you and your employee will be a more boss-employee relationship, than a friendly one.

You can be a better Business person now, but life is not all about business, is it? Still, you can try to be a mixture of a business-minded entrepreneur. But wouldn’t you want to know what it looks like to be an entrepreneur?

What is it like to be an entrepreneur?

If I ask you to name a few entrepreneurs, you would start from Mark Zuckerberg, our Facebook Boy, and go on to Walt Disney.

What makes them so special and recognizable in the world?

From the biographies, autobiographies, and interviews I happen to come across these game-changers, they live a unique life.

Let’s have a look at Mark Zuckerberg, the Facebook guy; he came up with the idea that has shaken the social media world and almost the digital world. If you look into his story, he and his team came up with the idea that involved their skills. This idea and skills put together eventually turned into a startup that is now a big company providing a job for thousands of co-workers.

It is how most entrepreneurs start their journey. They turn into one who wants to change the world in some way, and they use their ideas and skills to work on it.

Although the foundation of such startups will be laid by one man, or a few individuals who worked on the idea, the company, its tasks, and its future are mostly automated and the workload is shared among the staffs.

elon musk

Most of the entrepreneurs are “start then, and there” type and they are risk-takers. Most of the famous entrepreneurs’ risk taking actions began in dropping out of school or colleges. Since they are instant decision-makers, they know that it is better to give a try and either succeed or learn a lesson, than to regret it later in life.

An entrepreneur is a very much good at managing his/her time for his/her office life and his/her personal life. It is because they have their tasks automated and shared among their staffs so that the entrepreneur is not struggling alone like a freelancer.

Naturally, entrepreneurs are leaders. They believe in working, collaborating, and bringing the best out of their colleagues. The boss-employee relationship is taboo, and it is mostly”all colleagues are equal” type of relationship. Entrepreneurs are good at taking care of their co-workers as a parent caring for his or her children, which would make the staffs feel comfortable in the workplace and out of the workplace. Also, an entrepreneur is always willing to share his or her knowledge with colleagues and be more transparent.

In a few words, an entrepreneur is an entrepreneur, manager, risk-taker, a parent to his colleagues, and inspiration in the office.

Summing-up

No job is easy. Let it be a freelancer, an entrepreneur, or a business person you have to face quite a lot of struggles. If you are a freelancer, you can be self-employed and rich. Still, you would have to worry about being not recognized among your circles and not spending enough time to spend with your family and environment. Being a business person, you will have your company and professional network. Still, you’re going to miss your personal life. Although an entrepreneur at the beginning has to struggle, gradually you will learn to manage your official and personal life. Since you are teaching everyone around you to walk beside you rather than follow you, you would have a positive environment around you.

In this Freelancer Vs Entrepreneur Vs business person race, you are to decide who you are. So decide what you want to be: a freelancer, an entrepreneur, or a business person.

Also, I have only given an overall view of the lifestyles of the freelancers, entrepreneurs, and business guys. You might be one of them I have spoken of, or you might have happened to work with them, hence let your thoughts and experiences flow in our comment box.

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20 OctResearch

Secrets For The Internet Penetration in Sri Lanka 2016 Revealed.

We are well past the 3rd Quarter of 2016, so it might be the ideal time to see how we Sri Lankan’s have used the Internet and Social Media so far. The internet penetration in  Sri Lanka 2016 a remarkable growth of mobile broadband connections and an exceptional growth of fixed the internet connection demand, the country is making a digital hub with the growth of e-commerce industry in Sri Lanka. Sri Lankan’s general lifestyle has changed with the internet penetration growth within last few years.

One of the major aspects that have enriched and enhanced in Sri Lankans’ lifestyle is the easy accessibility to the internet via smartphones and other technological devices. It plays an integral part in our day to day life by facilitating us with mobile banking, bill payments, and online shopping.

However, Sri Lanka’s average  internet usage is increasing gradually with regards to the previous decade. According to the Colombo Digital Marketer, the number of active internet users in Sri Lanka is more than 5 Million. The reasons behind the growth of the internet penetration Sri Lanka are smartphone usage, the popularity of social media channels, the growth of e-commerce, the growth of academic systems, the growth of digital marketing efforts, gaming, online jobs, and the industrial and commercial factors.

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Internet Penetration Statistics 2016

According to Internetlivestats.com, currently Sri Lanka has 6,087,164 internet users, and it is 29.3% of the total population. It’s a share of 0.2% out of 3,424,971,237 internet users worldwide.  We can see a huge growth if we compare the stats with the year 2011. The current number of Facebook users is more than 3.5 million and according to Colombo Digital Marketer, more than 60K Sri Lankan’s using Instagram.  But we can see a considerable growth of users and the presence of marketers on Instagram within this year.

Internet -penetration-in-srilanka

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The Internet has changed Sri Lankans’ Lifestyle

The internet has changed Sri Lankans’ life with communicational advancement through the apps like Viber, What’s app and Facebook Messenger. Localizing these apps with local languages and the apps like Viber have standardized and adapted among Sri Lankans’ by offering the chat stickers with local languages.  According to dailyft, Sri Lanka has over 5.3 million Viber users and Sri Lanka has  became a one  of top 5 markets for Viber sticker usage. Androidian.lk says Viber is the most famous messaging app among Sri lankans’ even though Whatsapp is the most popular app globally. The stickers with local languages and offering seasonal stickers might be the reason behind the growth of Viber usage in Sri Lanka.

Viber-Users-in-Srilanka

People tend to log on to the internet for their entertaining purposes rather than watching television or listening to radio.  Many local Facebook pages and websites that entertain people with funny videos, images,  news alerts and articles on social media platforms as well as on the websites.

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Hackathons and workshops happened within last twelve months

We saw a huge amount of hackathons and workshops happening in Sri Lanka within last two years including Startup Weekend Jaffna, Colombo, Disrupt Asia, AngeHack Colombo and much more. The online news media like Readme and Roar have published news articles regarding the hackathons, and they got a considerable engagement for those articles. And also lots of people have shown their interest in these events via social media. It seems people have the curiosity, interest and the knowledge regarding hackathons happening around them and the organizations have sponsored for these events since they have realized the importance of supporting those events

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Telecommunication & technology development

According to ITU statistical market overview, Sri Lanka has a relatively high mobile-cellular penetration, which has more than doubled from around 27% in 2006 to over 87% by the end of  2011 and at the beginning of the year 2012 it was higher than the regional average.  Major mobile operators have introduced 4g LTE to the Sri Lankan market in contrast to 3g technology it is almost four times faster. SLT has introduced fibre to home technology which is almost faster than ADSL, and the major telecommunication providers have updated their backbone network from microwave to fibre.

Srilankan _telecommunication

This telecommunication development has a huge impact the growth of the Internet usage in Sri Lanka, and we can see that the mobile broadband usage has shown a huge growth within last two years.

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Recent Digital Marketing efforts

The marketers have successfully utilized the social media channels to attract their audience mostly in the Western province. The brands like Kelly Felder,   G Flock, Glimmer, Zig Zag have successfully captured their target audience through social media channels.  Facebook giveaways are also quite popular among Sri Lanka’s Facebook communities.  Earlier people used to log on to Facebook for finding friends and use chat option. But at this moment it has become more like a search engine for some people, a news blog a market place and also a communication channel. Recently some brands have done commercials with social media celebrities like Nawran and Podda, and we noticed that they had got a considerable engagement for those commercials on social media. The companies like WSO2, Virtusa, MAS Holdings , Brandix are utilizing their LinkedIn profiles to attract new people and to distribute corporate news and messages.

Srilankan telecommunication

According to Alexa.com, Ikman.lk, gossiplankanews.com, hirunews.lk, adaderana.lk and baiscopelk.com are the most popular local websites among Sri Lankans.   And most of the GDn ads are make their placements on these top websites to get more online visibility of their brands.  E commerce industry is growing like mushrooms, and recently we saw a growth of courier companies like hire 1 and the companies like WebXpay and <https://www.linkedin.com/company/payhere/?originalSubdomain=lk” target=”_blank” rel=”nofollow noopener”>Payhere which are offering websites, payment gateways for low budget online businesses. It seems the growth of E-commerce industry has given opportunities to new businesses and people are adapting to the digital world, and we will be able to see a huge Internet penetration growth within next few years.

The growth of the internet penetration in Sri Lanka has caused to the commercial and industrial development and also caused to social issues as well. Cyber security has to be controlled, and the people should be educated about using the internet in an ethical way. With the growing telecommunication infrastructure facilities, we can predict more than 35% internet penetration within next few years .

We have seen so many changes in lifestyles, as well as the changes in the corporate sector, and we can expect more in the future as well. More people will get the internet access, and they will spend more time on the internet. The traditional communication media going to be outdated and the social media and other online platforms going to be a single marketplace. What do you say about it? Do you too, like me want to grab the opportunity? If you are going to, then let me know your thoughts in the comment box below. Let’s predict future of it together.

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14 OctResearch

10 Digital Skills We Must Teach Our Children

Kids today spend more time on screen than ever before. The widespread use of gadgets has embedded in the lives of the youngest members of our society. Digital Intelligence is everywhere. 

Gone are the good old days when growing up was memory revolving around bike rides, sports, and many other outdoor games. Gone are the days, when dining used to be fun with the interaction between family and kids.

But, today’s children are trickled down by Digital Media. They are so engrossed in the soft glow of their gadgets that they lack the real essence of life.

It is no longer a surprise that technology has replaced most outdoor games. Even pre-school kids know how to use gadgets moderately before they can even tie their shoes!

Experts are concerned about this rapid increase of technology on a toddlers’ developing brain.

According to Pew Research Center, approx. 70 percent of 11-12 years old use smartphones and this increases to almost 90 percent by the age of 14-15.

Digital Intelligence

This considerable time on screen can affect children’s literacy and language in both positive and negative ways. Technology is changing the way of living of the emerging sprouts of our society. Addiction to games and gadgets is spoiling the moral values of kids as well as their thinking capacity.

So, how does Digital Intelligence impact our social and economic life?

The social and economic implication of technology is extensive and hastening. As the volume of information is increasing in a rapid manner, Experts are forecasting that 90% of the global population will be linked to the web within 10-15 years of time. These changes proclaim exciting possibilities. But, there is also uncertainty since our toddlers will be the epicenter of this dynamic change.

The Impact of Technology on the Growing Child

A 2016 study done at Kaiser Foundation talked about, “the involvement of technology in a child’s growth. How technology impacts the immersion of a child from a few months to a few years of age. Even though there is no concrete evidence on the impact of Media Exposure on children, it is an issue that demands immediate attention from health professionals, researchers, educators, and parents alike…”children-computer-use

The electronic media is a vast expanse of knowledge and entertainment. But, in this fast-paced world, our children are on the edge of many risks like cyber-bullying, scams, obscene and violent content, unethical practices, and the addiction to technology. Children are directly exposed to these problems ever after the existence of child protection and Internet governance. Take a look at this piece of news from 2014, about a child who attacked and allegedly killed his grandmother because she interrupted his online game. (Source)

retard-kid-kills-grandmom-for-computer-game

Of course, there is a difference in the internet usage pattern among children and adults, and children are more prone to face hitches due to this gap. Being an adult, it is our responsibility to make our child aware of right or wrong of the digital world, so that our kids won’t lose their path in this era.

So, how can we prepare our kids for the Digital Age?
Digital Intelligence is the key!

Digital Intelligence is the sum of communal, emotional, and intellectual abilities crucial for digital life. It mainly has the essential skills, knowledge, and ability to get accustomed to one’s emotions and behavior to deal with the confronts and demands of the digital age.

These abilities must be engrained in human values of veracity, empathy, respect, and prudence. These values empower the responsible, and wise use of technology – a trait, which will empower the leaders of tomorrow.

Here are the key elements of Digital Intelligence, which should be imparted to our children to make them better prepared for the time to come.

1. Digital identity: This is the ability to understand, create and manage an individual’s online presence and reputation, which includes the knowledge and skills to build and maintain a healthy consistent online and offline identity with self-efficiency.

2. Digital literacy: This is the ability to evaluate information, contacts, and valuable content on the web as well as capability in computational thinking. It also includes the understandability of the damaging effect of false information and the kind of perils associated with strangers online.

3. Digital rights: This is the ability to understand and sustain personal information shared online and to make individuals aware of legal rights, having the rights to privacy, academic property, protection from abhorrence speech and freedom of speech.

4. Digital emotional intelligence: This is the ability to be compassionate and establish good relationships with others online. It includes the willingness to offer one’s voice to someone who needs help, honest communication with parents, teachers, and friends about one’s online presence, and not being judgmental in the online space.

5. Digital communication: This is the ability to communicate and collaborate with others using digital technology and media and make aware of the determined nature of digital footprints (traces that people leave online) and their real consequences.

6. Digital use: This is the ability to use digital media and mastering devices in order to make individuals aware of Digital Media.

7. Digital safety: This is the ability to manage online risks like cyber-bullying, radicalization, grooming, violence, and obscenity. It includes the discipline to use digital media safely, detect the problem areas and handle them maturely.

8. Digital security: This is the ability to spot cyber threats such as hacking, malware, and scams and handle them wisely, and also to seek elders’ help if the situation goes out of hand.

9. Digital time management: Restricting time for digital use is crucial to maintain a balanced life. Therefore, Digital Time Management is the ability to balance between virtual and physical realities, which further prevent the disease of Digital addiction.

10. Digital privacy: This is the ability to secure online information such as passwords for social profiles and protecting them from cyber hackers.

Above all, these skills and values should be deep-rooted in our future generation, which will build our future leaders.

Certainly, it is high time for us to come together as parents and teachers to prepare our kids for the future since Every child is a Digital Leader!

Our children are the first generation to face this hyper-connected world. It is essential for us to make them aware of their digital rights and cultivate digital intelligence in them to prepare our next generation leaders.

So, what do you think?

How much time should the average teenager spend on social networking sites?

If you are a parent then, Share your parenting tips on how do you develop your child’s Digital Skills. We’d love to hear them in the comment section.

And, If I have missed anything important to include above, feel free to comment down below!

 

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06 OctResearch

The Success Stories Behind 4 Brands Transformation

Increased competition demands remaining up to date with what the customer wants. And that not only makes it difficult for new start-ups to reach a level of stable existence, but also insecurities for the brands which had been successful for a long time. Novelty in terms of customer services, and reaching out to them, are the keys to survive in this sphere where there is no assured guarantee regarding retention of the consumer base.

Here we take a look at four brands that used digital marketing effectively to rebrand themselves and ensure a continuing or increasing demand base.

Coca Cola

Brand Makeover
It is a hard time for all soft-drink brands, since sales have been declining since the last decade. According to Beverage Digest, in 2014, the sales volume of the U. S. carbonated soft-drink industry fell by 0.9%, the 10% annual decline. Only energy-drink maker Monster beverage Corp. showed some slight improvements. And added to that is the competition from the ever-increasing number of small brands that are launching their drinks.

So it was crucial for the oldest brand of soft drink to do something to give itself a makeover. Its new content strategy, ‘Content 2020’, has received rave reviews from the Content Marketing Institute for its originality.

According to Jonathan Mildenhall, VP Global Advertising Strategy and Creative Excellence, the 24*7 connectivity demands a large amount of content at every given moment in order to keep up with the competition and the demand for novelty. In order to be successful, an advertiser needs to have ideas of substance as the base.

And this has indeed paid off for the company which is still battling industry revenue issues, as it has proved to have a stronger ground than other brands like PepsiCo. Sales have increased substantially this year.

Business 2 Community author Hephzy Asaolu says that this growth is in accordance with the common trend shown by data that there is a direct link between revenue and initiatives taken in the field of content marketing.

Not only that, the company has also focused on Video Marketing campaigns to make its various social initiatives reach the public. In India, it has the Support My School initiative to improve the facilities at local schools. In Egypt, the company has constructed 650 potable water installations in the village of Beni Suef, and also sponsors meals during the holy month of Ramadan for children in the Middle East.

Flipkart

flipkart-same-day-delivery
What is today one of the world’s top 10 most visited E-commerce websites started with a puny budget of Rs 4 lakhs after Sachin and Binny Bansal left their high profile jobs at Amazon, the world’s biggest E-commerce website.

In addition to strategies adopted to make it viable through television commercials and mobile marketing, successful brand campaigns like ‘Shop Anytime, Anywhere’, ‘Big Billion Day’, platforms have been developed on social media like Facebook, Twitter and YouTube.

Flipkart has around 3.3 million likes on Facebook, where the page is devoted to deals and offers, in addition to books, fashion, gaming, contests and other such interactive methods to improve customer engagement. The page also offers updates on new products and queries from the customers, and pays special attention to seasons, festivals, birthdays- events both general and personal. The post response is 40- 50 per post on an average.

Flipkart has over 160000 followers on Twitter, which also functions in a way similar to Facebook. It has multiple channels for different purposes like Flipkart Support for solution to queries, 24*7 Customer Service Channel and Flipkart Offers Speacial channel. Tech@Flipkart is a special channel solely for updates on technology. There are many product or services based contents like AcerA1 and Flipkart Frist.

The portal also devotes a lot of resources to content marketing.

Apart from having its own official blog which keeps everyone updated about the company, the latest technologies it adopts and similar things, the portal also has its very own tech-focused blog as well.

The Public Relations team too has its own pages where it releases information about the company, special events being planned and held to reach the customer base, and updates about exclusive products launched.

These strategies have helped the Flipkart achieve phenomenal success, achieving a Google Page Rank of 6/10 with 10.1 million page views every single day. The company sells 30 products per minute on average, and generates 1.5 cr as revenue per day.

Though Flipkart does not have its own YouTube channel, it has been on the forefront in able to utilize the platform by executing many YouTube Campaigns- Display and Video advertisements, Search Page, and the like.

LinkedIn

logolinkedin
LinkedIn faced huge problems with the increasing popularity of Facebook in the first stages. However, it is respectably popular as a content sharing platform, especially for Business 2 Business companies. And this turnabout is mainly because of its use of content marketing strategies.

In order to improve its performance, it focused on three main channels as identified by Eliot Schmukler in 2008- SEO results which led to the home page, invitations by email, and homepage views. Schmukler had helped the site grow from 13 million to over 175 million users by identifying and working on these strengths.

It was soon understood that the intentional visitors to the site had 30 PV/session on an average, while those brought to the site through invites had a mere 10 PV/session. Also, the CTR for ‘who looked at your profile’ emails was 5% for the users who were inactive, while for those who were active, it was 20%.

So, attention was paid to those who visited the site organically in order to raise the PV number as it was realized that it was easy to work with those who actually wanted to be worked with, instead of enticing in the uninterested parties.

According to Eliot, the formula was simple- the active user remains no matter what as long as the satisfaction levels are met, whereas inactive users have different reasons to stay inactive.

And this led to the active users being asked to send more invites, as the number of invites sent= % of new users that invite x average # of invites sent/inviter

It has also used tools like TeamLink and Sales Navigator, and the efforts have paid off very well. According to Ralf VonSosen, head of Marketing, Sales Solution for LinkedIn, there has been a 50% increase in the leads to meet the conversion rates.

An advantage LinkedIn has over Facebook and other such advertisement driven platforms is that it depends on these three streams which generate mostly equal revenue- Advertising, premium subscriptions, and software as a service.

Today, LinkedIn has 50 million members. It is telling, since it took sixteen months for the network to gather its first million members, and 12 days for the 50th million. While the number may seem insignificant in the face of Facebook’s 300 million, it looks different when one considers that there are about 360 million white collar professionals in today. This puts more than 10% of those professionals on LinkedIn, including Alan Sugar and Richard Branson.

My SQL

MySQL-extreme-seo
While today MySQL is one of the best known open source relational database management systems, and had been acquired by Oracle for around 1 billion from Sun Microsystems, the journey has not been so smooth, as open source depends a lot on low Average Selling Prices (ASP).

Though there was a large number of visitors to the website, and a lot of downloads, it was extremely difficult to identify potential buyers from free users. The Lead to Opportunity conversion rate was 1 opportunity to 571 leads.

 There was also a big gap between sales and marketing. The company lacked the metrics, alignment with marketing, sales tools and sales processes needed in order to improve pipeline development, lead conversion and measurement of marketing ROI. There was no clear path to move a free user to be a paid user.

In order to counter these, a closed-loop marketing and sales process called ‘Demand-to-Close (D2C)’ was created which describes and tracks visitors and return visitors, in addition to activity from outbound campaign. To all downloads, there has also been call-to-action marketing programs in order to get hold of potential buyers. The lead too was improved by implementing lead scoring to understand which campaign measures people responded to.

In order to get a better understanding of the demographics, there has also been improvement in the inquiry regarding inbound routing and segmentation.

And the results have been such as to lead to the spectacular position as mentioned at the beginning. The sales response times to the assigned leads coming from marketing decreased. Lead to Opportunity conversion rates increased from 6:1 to 3:1. There is an average deal size increase of 18%.

 

What You Can Learn

Studies have shown that there is a direct link between the effectiveness of content development and marketing, and the generation of revenues. While the easy accessibility of the net makes it easier for the businesses to reach the consumer, it also makes it more competitive, as the consumer struggles with content fatigue. So the mechanisms also depend on effective strategies.

These stories are fascinating, entertaining, enlightening with a motivational touch. They clearly show that no matter what happens to you and your brand, you always have a chance to fix it up. Don’t let your business get stagnant. Making changes and finding new ways is hard but crucial for your business growth.

But what you can learn from these stories is,

  • The distinction is the base of your business.

    Many businesses face a massive decline due to lack of differentiation with other companies.

  • If something bothers you, change it.

    If you think something isn’t working for your business, immediately change it. As sticking with unnecessary things won’t help you in big time. Change is the key for your growth.

  • Try to think out of the box.

    Try something different rather than reinventing the wheel. Don’t be afraid to experiment. You might come up with an idea that might add new dimension to your business.

Entrepreneurial journey is like a roller coaster ride – full of blunders, hardships, and challenges but these stories proved that “giving up” was not in their dictionary.

Keep working hard, look for opportunities and the most important thing, never give up!

 

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16 SepResearch

5 Entrepreneurs Who Rose From The Ashes To Become Success

As they say, success is not easy. While some are comparatively lucky and take on businesses that were already successful, maintaining standards may be more difficult (look at Tim Cook) as expectations are involved. For others, and they are the majority in a world where everyone is hungry for everything, it is a matter of stretching the human limits to the extremes, though they go on to show what amazing creatures humans are. Here we look at five people who started with next to nothing in the most difficult circumstances and went on to build brands that still continue to inspire us with the effort that went into their making and the heights they are continuing to achieve.

Oprah Winfrey

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The 62-year-old Oprah Gail Winfrey may today be the most powerful woman in the United Sates, but that has not always been the case for her. Born in Kosciusko in Mississippi to a housemaid and a coal miner, Miss Winfrey had to endure such extreme poverty for the first 6 years of her life while living with her grandparents that she had to wear potato sacks and eat leftovers.

When she went back to live with her mother, she was violently assaulted, something she revealed to her viewers on her show much later, in 1986. At 14 years of age, she became pregnant with her first child, which ended in a premature delivery, much to her distress.

Things got better only when she went to live with her father, a man who was very strict and who was unwilling to settle for anything that he thought was not good for his daughter, in spite of the poverty. She won a full scholarship to the Tennessee State University.

The start to what was later to become one of the most successful careers in history was the job of a news anchor she got at the age of 19 at a local radio station for the black community in 1983.

Since then, there was no looking back for this woman, who found fame as the host of the most popular TV show of the time ‘AM Chicago, which is now known as The Oprah Winfrey Show, and is the most successful chat show in American television.

She changed the course of television chat shows, through what is now known as the ‘Oprah Effect’, by shifting the focus to a confessional mode, often making it a cathartic experience for the participants. The ‘Oprah Effect’ was felt the most in the 2008 presidential elections, where her support drew in 42000- 1600000 votes for Obama in the Democratic primary alone.

Some of the most memorable moments of her show are the coming out of Ellen DeGeneres, another hugely successful chat show host, as lesbian, and the public confession of Lance Armstrong.

By 1988, in spite of the enormous success she had attained, she felt tired of working for others, not being in control of something which meant so much for her. So she founded her own production company Harpo Studios, which today has more than 250 employees, and for which she was named the most powerful woman in entertainment in 2008 by The Hollywood Reporter.

She is also an enthusiastic supporter of philanthropy, having created Oprah’s Angel Network in 1988, and the Oprah Winfrey Leadership Academy for Girls in Johannesburg, a school spread over 22 acres where she still teaches via satellite.

Steve Jobs; Apple

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Born to a Syrian immigrant father and a Catholic mother and given up for adoption to parents who were too scared to love him for the first few years as they thought he would be taken away due to legal complications, Jobs’s success story is truly phenomenal.

And that Steven could be adopted by the Jobs couple only after they promised that they would provide him with a college education, became ironical when they could no longer afford college for the already disinterested Steve.

Jobs’ first job was to be a video game designer with Atari, which he left within a few months to run away to India to seek spiritual enlightenment. A thing called Apple Computer was started by the 21-year-old Jobs and his friend Steve Wozniak in 1976 in the garage at Jobs’ place, and it was funded by the selling of Jobs’ Volkswagen bus and Wozniak’s scientific calculator.

Debuting with Apple I at $774,000, the company went on to have a 700% growth with $139 million in Apple II. In 1980, the company was valued at $1.2 billion on the first day of trading as a publicly traded company.

This unbelievable rise was not to last long, however. The next few products failed to cut through the public, and IBM took a sudden leap, something which even the Macintosh of 1984 could not salvage in a world where it was now required to have an IBM support system. This, in spite of being superior in quality and performance when compared to the IBM PCs.

This gradually culminated in the expulsion by the executives, headed by the CEO John  Sculley, of the man who had co-founded the company where he had no official position, in the year 1985. Again ironically, Sculley, previously the marketing expert of Pepsi-Cola, had been appointed by Jobs.

Not a man to take defeat lying down, what Jobs did next is a matter of fairytales. He began a new hardware and software venture called NeXT, Inc. In 1986, Jobs purchased an animation from George Lucas which went on to become Pixar Animation Studios, where he invested $50 million out of his own pocket.

Pixar proved to be hugely successful, with the first animation movie Toy Story, and has grossed $4 billion with movies like Finding Nemo and The Incredibles. In 2006, it was to merge with Disney, making Jobs the largest shareholder of the latter. But this was after the fizzing out of NeXT, Inc, which failed in marketing its specialized operating system.

NeXT, Inc. was bought by Apple for $429 million in 1996, and Jobs returned in 1997 as Apple’s CEO at a time when the company was still struggling to gain back its former glory. Armed with a new management squad, changed stock options, and an annual salary of $1, Apple was brought back on track with products like the iMac, good and efficient designs, and effective marketing.

When Steve Jobs died in 2011, he had seen Apple rise to have a record-breaking stock value, and being ranked No. 1 on lists compiled by Fortune magazine. In November 2014, the company became the largest publicly traded corporation in the world by market capitalization, in addition to becoming the first American company to be valued over $700 billion.

And though it lost the man who made it, the company is worth $586 billion as of May 2016 under CEO Timothy Cook, who took over from Jobs. In May 2015, activist investor Carl Icahn had alleged that the company has assets worth $1.4 trillion, and thus should boost its share buyback program.

Richard Branson; Virgin

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Richard Branson, knighted in 2000, and today the 4th wealthiest man in the UK, started with £300, and now is worth $5.2 billion, with $12 billion in sales.

Branson, with his love for adventure and perseverance, serves as an inspiration to many people worldwide, especially young children, for his fight with dyslexia, which he conquered at a time when people did not even know what dyslexia was.

His first venture was a magazine called Student, which he started as a sixteen-year-old college dropout. The Student was successful, making him earn good revenue, but it was not without its share of trouble. He was arrested for publishing information for treating venereal diseases, which was legally prohibited.

Virgin was started in 1970 as a mail order record retailer from the crypt of a church, with the name being chosen to signify Branson’s being new in business.  His first brick and mortar outlet was opened at Oxford Street, and the success he achieved made him sign Mike Oldfield as the first ‘Virgin’ musician. In 1977, Virgin Records added the Sex Pistols to its folds.

Its success notwithstanding, Virgin Records was beset with cash-flow problems, and Branson had to pretend that he was buying records for export in order to get over the excise tax on sales. In 1992, Virgin Music had to be sold to EMI for $500 million in order to keep the airline company functioning in the face of rising fuel costs and recession. Later, he said that after the completion of the deal, he wept at having lost the very first venture of his empire.

V2 Records was created in 1996 by Branson as an effort to re-enter the music business, and he owned 5% of the shares. It was sold to Universal Music Group in August 2007 for $7 million.

The airlines business was started in 1984 with Virgin Atlantic. And it was riddled with misfortunes from the beginning, when birds flew into an uninsured engine during the Government certification flight, causing an explosion. This forced Branson to gather cash from his overseas investments in order to rebuild the company.

This was soon followed by a legal dispute with British Airways, whom Branson claimed was trying underhand methods to steal passengers.

Today, all this is hopefully history, with Branson having ventured into space tourism following telecommunications. Having dabbled in over 200 companies, Branson today is in a position to join Giving Pledge, the $500 billion philanthropy club co-founded by Bill Gates.

The members of this club, which includes the likes of Gates, Warren Buffett, Azim Premji and Patrice Motsepe among others, pledge to give more than half of their wealth to philanthropic causes.

Walt Disney; Disney

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Once told to be a man lacking imagination and good ideas by a reporter, it was not easy to gain acceptance for this man who had wanted to be a newspaper cartoonist from a very young age, when he used to draw paid pictures for his neighbors and cartoons for his school newspaper.

Frustrated, Disney decided to tackle things head-on by founding his first cartoon studio as a 22-year-old. It was such a big failure that he was pushed towards bankruptcy.

Having suffered failure, Disney flew off to Los Angeles to be an actor, only to be disappointed yet again. But here, the Disney studios which he founded with his brother Roy soon became a success, starting with advertisements before graduating to animating Walt’s own cartoons.

It was not a smooth transition. Soon after, Disney discovered that Margaret Winkler, the New York distributor who distributed the Disneys’ Alice cartoons and looked into the invention of Oswald the Lucky Rabbit, had stolen the rights to the latter along with her husband. She had also been able to take in all of Disney’s animators.

This made the Disney family immediately get into work with Mickey Mouse, whose first animated short films Plane Crazy and The Gallopin’ Gaucho, failed to find any takers as they were silent films at a time when the genre was fast fading.

Soon, Disney created Steamboat Willie, the third film of the franchise with sound and music and having Walt as the voice of Mickey. The cartoon became an instant hit with the audience, and that was the beginning of what was to be the most phenomenal cartoon show of all times.

Snow White and the Seven Dwarfs, the first full-length animated film, premiering on December 1937 in Los Angeles, managed to rake in $1.499 million though it was the Great Depression, and won eight Oscars.

Disney did not remain untouched by the war though. During the Second World War, the Disney studios were taken over by the US army and converted to a repair shop for tanks and artillery. All his animators and Disney himself were required to join the war effort. It was bleak after the war ended as well, and the company ran up a debt of more than $4 million due to slow growth in business.

A strike by the animators in 1941 added to the woes, and ended with many resigning. Disney managed the difficult post-war decade with ‘packaged features’ and overseas investments, when the company was recuperating, but by 1950, he was back to his former self with his full-length animations.

Even the opening day of the first Disneyland theme park was not without setbacks. The park which was to be the first of many of Disney’s theme park ventures (to fund which he entered television with shows like The Mickey Mouse Club), was opened by actor and future US president Ronald Reagan, and involved the distribution of thousands of counterfeit invitations.

In 1966, when a new theme park and Experimental Prototype Community of Tomorrow in Florida was under construction, Disney was diagnosed with lung cancer. When he passed away in December the same year, he had won 22 Academy Awards from the 59 nominations he had received, one Emmy Award and three Golden Globe nominations.

At present, with a price of $94 per share, the company’s market capitalization is at roughly $150 billion.

Henry ford; Ford Motor

A celebration of the 150th anniversary of the birth of company founder Henry Ford will be held throughout 2013. Go to www.henryford150.com for an interactive timeline of Ford's life, tours, a calendar of 2013 events and information about efforts to preserve Henry Ford's heritage. (12/11/2012)

Although Ford did not invent the automobile, he was the man behind the manufacture of the first affordable vehicle for the middle class American.

He came from a family of farmers who had immigrated from England and Ireland. He displayed interest in mechanics from an early age when he dismantled a timepiece given to him by his father just to see if he could put it back together. The resulting success made him confident enough to proceed with other people’s watches, and he soon took to repairing.

After his mother’s death in 1876, he refused to join the fairly successful family farm business and instead completed apprenticeships with James F. Flower & Bros., and Detroit Dry Dock Company.

Though initially he thought of partnering with Thomas Alva Edison, he chose to found his own company, Detroit Automobile Company, backed by William H. Murphy, where he could work on his own conditions. This soon proved to be a failure, with the vehicles being produced not meeting Ford’s expectations, and the company going bankrupt.

This did not dishearten him, who re-structured the remnants of this failed venture to form the new Henry Ford Company. Sadly, this too did not last owing to a dispute with Murphy when the latter brought in Henry M. Leland as a consultant. After Ford’s departure, Murphy changed the name of the company into Cadillac Automobile Company.

In 1903, the Ford Motor Company was formed, and by 1918, half of all the cars owned by Americans were the Model Ts manufactured by the company. This phenomenal success, however, prevented Ford from looking into the new features being developed by rival companies for a long time. Finally, it was the declining sales that resulted in the release of Model A, which thankfully was a success.

Though having an ill-repute for being anti-Semitic, Ford introduced many progressive measures like the five-dollar wage and the five-day workweek. When the company almost faced a government takeover in 1945, he managed a turnabout by taking some wise business decisions.

The sales for Ford Motor as of May 2016 are estimated at $149.56 billion, and the company is worth $54.2 billion. Henry Ford is placed no. 9 in the list of the top 10 richest people of all time, with a current valuation at $199 billion.

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As Steve Jobs once said, people don’t know what they want unless they have it in their hands. Yet, we cannot forget that this was coming from a man who had a range of vision to include others in this world where he believed that most could not even look at themselves. True, it may sound dangerous when considering the prospects of exploitation, but maybe men and women like Jobs and Winfrey could find a footing for themselves only by realizing the hard truths. A valuable lesson for us to learn as humans.

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09 SepDigital MarketingResearch

Top 5 Digital Marketing Predictions for 2017

We are halfway through 2016 and you must be scrambling for Digital Marketing Predictions for the year ahead.

“What’ll trend in the next season?” or “Which technology will overrule the Internet Market?” are some of the common questions that we all would like to know the answer to.

Some of you may have come here to devise the next best marketing strategy for your business, and some of you may have just come to stay ahead of the curve. Whatever be the case, you will surely leave with some insights that will give you a better grip over the scene.

The biggest misconception that marketers have when establishing a strategy is that they put “TECHNOLOGY” in the middle of everything. They make it a bulls-eye. But, technology is what binds us all together. Technology is the foundation of every organisation. And, technology is merely a means of communication. Therefore, your strategy shouldn’t be Technology-centric, instead, it should be focused more on the people using that technology.

“Digital Marketing is not only about technology, it’s also about people.”

Digital Marketing is constantly evolving. As a business, you should constantly be on the lookout for new technology on the web to try and adapt that feature for your brand’s growth. All this while, taking into account whether or not your consumers are actually a part of it or not.

Here are the top few Trends for Digital Marketing, I think are worth paying attention to in the times to come:

INCREASING ATTENTION TO SOCIAL NETWORKS

It seems to hold true that the potential of social media has fully not been realized by companies out there to market their content. SFB (Statistical Factbook by DMA – Click on Image to Buy The Research Paper) shows that 70% of businesses are still not tuned to social media channels while collecting data regarding consumer interests.

However, things may be looking up on that front like 47% of companies say that they would be investing more on this aspect, while 37% give more importance to emails and websites. 26% think SEO is the most interesting.

According to DMA SFB, the growth of social media will be up by 14% from today’s meagre 10%.

The increasing attention being given to social media is also in line with the gradual recognition of the importance Millennials have in the consumer sector.

“Google will buy Twitter for tens of billions of dollars” …and 24 other predictions for #contentmarketing in 2017 https://t.co/xhkhJmT7y9

— Andy Crestodina (@crestodina) July 5, 2016

The importance that social media holds can be understood by Andy Crestodina’s prediction of Google buying Twitter for some tens of billions of dollars, after which there will be an increased inclusion of advertisements, whose cost will increase as well.

VIDEO TO GAIN PREDOMINANCE

This may not be surprising, considering the concise, precise and driving home nature that the medium employs. However, the preference is more for videos on social media than on TV, whose ad prospects are decreasing.

Moreover, the craze for videos is going to be supplemented by partiality towards Virtual Reality (VR), with many social networking sites like Facebook already having Augmented Reality (AR) and VR support. (Reference: The Verge)

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The number of consumers preferring video content is four times more than those preferring text. 69% marketers in the US say that they are going to increase the budget for video content.

However, according to Hana Abaza, digital marketer and VP of Marketing at Uberflip, the focus will also be on the long-form content of substance as writing is not going to die anytime soon.

While this is debatable, she seems to have John Jantsch in her support, who says that a substantial set of 1500-2000 words is what is going to be the best bet.

So it seems that a majority believe in the rule of videos, and good, longish, less frequently generated text content as the trends.

MORE PERSONALIZATION

“Best way to sell something – don’t sell anything. Earn the awareness, respect, & trust of those who might buy. –Rand Fishkin 

With more than 2 million blog posts being created every day, and with an increasing portion of it being below-par content, it is imperative that there would be a crossing of the saturation point.

Consumers today are just tired of the extent of freedom to choose, they think they are in a world where content is no longer the ending but the beginning of business ventures.

So it is imperative that they turn towards things that specifically apply to them instead of looking at the literal mountains of data that is available to them. This brings forth the creation of niche content, with low volume but high engagement.

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According to Arion Agius, interactive content is the key, with professionally programmed content having an interface enabling the viewer to click on the desired option among multiples available to them, and it would be a welcome change from the text-loaded platforms that presently predominate. So user-generated content is the key here.

As will be the promotion through live events, which will attract massive crowds of consumers provided that they have efficient spin-off marketing for them as well.

Also, as Adrian Cordiner points out, the visually appealing approach would be more successful, with gamification and interaction being the driving factors. This is also due to a result of fatigue of the consumer with the faceless, impersonal, yet sickeningly sweet seller at the other end in an increasingly distraught world, and thus personalization is something to look forward to.

Also, there may be an increase in cost per engagement (CPE) post-click options when it comes to buying, to be provided by the home advertising brands, service providers and third parties.

FOCUS ON MOBILES

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This is predictable and brings with its share of problems. 80% of millennials use their phone in-store, and 74% of them are welcome to location-based mobile alerts.

According to a 2015 Pew Research Center study, almost two-thirds of the population possess smartphones, and 4 out of 5 American keep at least one smartphone with them every day, which is much above the global average of 3 out of 5.

Moreover, they are not going to be irrelevant any time soon, though they are going to be slower in the bigger picture having more competition and less time.

An increase in the number of messaging platforms is on the radar, as is the bigger entry of advertisement in those platforms.

According to DMA’s SFB, by the end of this year, one out of every four Americans will have a wearable device with them, and this would involve changing of platforms.

Moreover, that means much work for the marketers, who would not only have to keep the various technological nitty-gritty of changing platforms in mind but also have to take into consideration the context, time, place and choices of the individual customers.

Comscore has also published some detailed insights about the rising effect of smartphones all over the Globe.

CONTENT MANAGEMENT WILL RULE

 

Synopsis of Video:

“In this video, Rand Fishkin – Founder and Wizard of Moz,  Sam Mallikarjunan – Head of Growth of HubSpot Labs, Benji Hyam – Founder of Grow and Convert, Larry Kim – Founder of Wordstream and Sujan Patel – Founder of ContentMarketer.io are giving their opinions on ‘How will Content Marketing evolve in 2017?‘. “

This is something that has already been touched upon before. People are no longer willing to jump for click baits and eye-catching headlines that fail to deliver, as they have grown, and justifiably so, extremely conscious when it comes to their inboxes.

The data is going to determine the content in the sense that it has to be proved that the content being created is saleable.

It is going to be difficult for small companies, whose problems with inadequate resources and unsatisfactory content creators are only going to increase by the day when there are new companies and content creators and news every day. Research shows that around 70% of B2B content usually goes to waste.

This was telling when a study by CMI and Marketing Profs had shown that more than 70% of B2B and B2C in 2016 had planned to produce more content than in 2015, but as of yet, it has been seen that only 20% of them had had any substantial success.

It will be good for the bigger businesses and those who are tenacious, though, as the consequent lagging behind of the smaller companies will see them failing when it comes to short-term results.

Also, the almost endless recycling is already creating a standstill, and algorithms are going to increase in their importance, with the focus now gradually shifting to the individual consumer.

Note: These pointers are not in any particular order. All of them hold equal importance.

What do you think about evolving trends in the Digital Industry?

What channels are going to be most beneficial for your business in 2017 and why?

I am inquisitive, I want to know more about what you think.

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07 SepResearchSocial MediaSri Lanka

What Should You Do to Take the Lead in Social Media Marketing?

It has turned out into a habit for many to fall asleep on Facebook and wake up on Twitter, and it is one of my habits too.  While some use Social Media as a hobby, others tend to make money through it. But in the process of marketing, how far do the Sri Lankan brands do Social Media marketing? 

Three reasons made me write this post. Firstly, it is the  Social Bakers’ statistics about the leading social media profiles and pages. According to that statistics, I noticed that it is mostly Sri Lankan entertaining sites like Hiru TV and celebrity profiles that are being followed by most of the Lankans, and the local brands don’t top on that overall list. To know further, I checked into the overall profile reach, and I found out that there are brands like Coca-Cola in the top ten. “So why couldn’t the local commercial sites get more fans than the local entertaining sites in social media?” was the only mind voice of mine.   

Secondly, while writing about Digital Marketing in my last post, I happen to notice that most of the local marketers think Social Media Marketing is digital marketing, while it is not. And what Sri Lankans think of social network marketing is posting something about their product on famous social media platforms like Facebook or Twitter and boosting them would attract more users.

Thirdly, in my last post, a user commented on what he felt about social media marketing. The one who commented said that some of these pop-up adverts on social media are more annoying than helping us pick the product or even to check the website about the product. The result of all these reasons is the post.

If new to social media marketing, know why you should do it.

With an internet penetration rate of 29.3% in Sri Lanka, the per cent of active social media users has reached 14% of the population. With the entry of smartphones, most of them use social network platforms on mobile. An overall view suggests that the most frequently used social media platforms, especially on mobile by the locals, are Facebook (94.17%), Twitter(2.62%), Pinterest(0.67%), Google Plus, YouTube, Tumblr, and LinkedIn. This usage rate is the reason for one to make use of social media effectively if he/she is into promoting products and services.

Unlike the traditional marketing methods, this social media marketing allows the marketers to interact with the target audience. Through this relationship, a marketer can analyze the preferences of the users and change his way of marketing according to those wish lists of overall consumers. Plus, it is the portal to get a direct and quick response from the customers, and for the customers to know about products.

Guess what? Social media marketing improvises the brand’s loyalty because of the crowd one has on such platforms. Such loyalty is build up through the brand’s engagement with its audience on the platform they use.

Social media marketing in srilanka

One might have a website, but the traffic the site gets is limited. This social networking is a portal to attract more diverse users to the site one owns. The more one is active on social media, the more the page or profile attract the audience.

Another plus is that the platform, Social Media, is free. Let it be Facebook, Twitter, or Instagram, every platform is open. But, social media marketing tools are not free. There is little cost when using such tools, yet the tools are cheaper when compared to the marketing trends used earlier.

Are you unsure where you fail?


The Biggest Mistakes We See Companies make when they first hit Twitter is to think about it as a channel to push out information.

– Tim O’Rellly & Sarah Milstein 

Most of the marketers kicked off into this social media marketing because they thought it is a cool thing to do, and they entered the virtual world with no objectives. This irresponsibility, I would say, has led them nowhere actually. The reality is that having a thousand followers isn’t the only thing about social media marketing because one cannot make money out of it. What one as a marketer has to do on Social networking platform is entirely different. After an analysis of where marketers fail, let’s look into how one could overcome such failures as well.

Social media marketing failure

  1. How often do you update your pages?
    Most of the local companies have created a Facebook page, Brand’s Twitter and Instagram, but how often do you update your account? While the media sites and celebrities of Sri Lanka frequently update their page to make fans stick with them, brands fail. Regular updates are quite important to show off the followers that the page is still active and worth following.
  2. About what do you post?
    From a user point of view, local marketers seem to focus on posting only about what they sell. But when a new follower check into their social media page, how would he/she feel when he/she sees that everything shared are links to the site? Pretty boring right?
  3. As a marketer, do you monitor your social media sites?
    Like the first reason mentioned here as a failure, most of us don’t take social media severe enough to follow it closely. We fail to hit hard with the fact that social media is one of the leading platforms to “catch” audience and customers if used in the right way.
  4. Are you on the right platform?
    Everyone wants to have an account on popular social networking sites like Facebook and Twitter. But, think. What if your site is not relevant to be on either of those stages, but on stages like LinkedIn and Instagram? Creating a profile on all the social media platform can be stressful when thinking of maintaining them all.
  5. Unsure of when and to which post “boost” option should be used.
    The boost option is to attract new followers. Where our marketers make a mistake is, not choosing the right audience, and not thinking of the alternates like “promoting a post.” But what most of the marketers sometimes do is, boost almost every post they publish which would cost them more than they have allocated.

 

A few handy suggestions to overcome failures

Publish great content — content that teaches people something, entertains them, makes them think or, in some other way, adds value to their lives.

– Brian Boland 

  1. Keep the profile updated.
    It is very much important to stay active on your page (even more than you are on your profile, maybe). Even if there are days when you couldn’t be updated, maintain a regularity or make use of “scheduled posts.”
  2. Publish random posts.
    Don’t stop with publishing about your product; share something you found interesting from other profiles. If you are on Twitter, retweet some tweets from your followers, and let it be something interesting (and that may or may not have to do anything with your product.)
    Publish Random Post
  3. Keep an eye on your social media sites.
    There are tools like Buffer that would not only help you analyze your social media reach, but would also assist you with scheduling your posts for a different social media platform.
  4. Choose the right social media platform.
    Marketing is not seeking publicity. It is promoting your brand and product to potential clients. Therefore there is no need for you to choose the popular social media platform, but the right one. Know your audience, and know about the platforms available to stick with your followers.
  5. Know your content and choose.
    Boosting a post is an option that could be worth enough if you know to handle it. Maybe it is time to stop boosting almost all the post you have shared, and to choose the right one. If you are someone who had made the above-said mistake, start with your “EverGreen posts.” Keep in mind that the “boost” option is to attract new followers, so when boosting let it be a better post. And, do not choose the boost option to make a post reach your “target audience.” Either you could you “promote your post” option for such activities.
Tips and Trick to make the lead in it
  • Use hashtags.
    If you are still trying to attract “like-minded” clients, use Hashtags (#) in your posts. Not all the platforms are going to allow you to use hashtags, yet popular platforms like Facebook, Twitter, Instagram do allow you. Hashtags allow you to engage as a community.
  • Maintain a community.
    Always remember the primary goal of being on social media: to create a network. Just by posting links from your website, or about your product wouldn’t help you. Talk to your audience, and listen to their thoughts. Create a poll, or make them review your product. Use your creative team to make users get engaged with your social media accounts.
  • Do some “re-marketing.”
    There are always some posts that would bring a new audience, maybe because it turned “trendy” recently. Such posts can be re-marketed with relevant hashtags of the “trending” subject.
  • Use images, videos, and GIFS.
    These are known as visual content marketing. I happen to see most of our local marketers using their Television ad promos as Video sharing on Facebook and Twitter. People who watch your ad on TV and Facebook can quickly get bored of seeing the same promotion. Try to do some new uploads. And make sure that your uploads convey your message as well as has a CTA.

Tip and Tricks for social media marketing 2016

  • Write according to the platform
    It is general to post contents on social media, but some platforms are good enough for longer posts while some are not. For example, Twitter doesn’t allow more than 140 characters, so your contents should be catchy and short. While Google plus encourages long timeline conversations more when compared to Facebook. Know your social media platform very well and change your content according to that.
  • Marketing plan
    If you are a starter in doing marketing in social media, make sure you have a plan. Have a SMART (specific, measurable, attainable, relevant, and time-bound) framework when planning your social media marketing.

As a follower of some local brands, I happened to notice how such brands handle their social media. I have covered only a few, yet essential suggestion to the local marketers. If you are a consumer, let us know how you feel about social media marketing and advertising. And if you are a marketer, feel free to share your thoughts on handling social media. Let your thoughts flow in the comment box below.

Adieu.

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22 AugResearchSri Lanka

What has the Internet done to the Sri Lankan Marketing Industry?

As a Sri Lankan, I have spent more time on TV and radio during the civil war. If there is a program on a TV  for 30 minutes, 10-15 minutes would be allocated for advertisements, in other words, promoting brands and products. Sometimes, they used to attract me quite well, but then such ads interrupt my favorite TV or radio shows.  It was after the civil war I got introduced to the internet and social media. My gradual attraction to the internet made me realize that the brands I have seen on TV are more often seen over there too.  I couldn’t understand why I see this. And I wanted to know why, which made me read about it further. I learned that it is the new trend called Digital Marketing. Wait! If Digital Marketing in Sri Lanka is new, then what was the old pattern? I wanted to know it. What I found out as a result of my curiosity is presented below. 

Marketing trends in Sri Lanka

Marketers in Sri Lanka quite well understand how much their internet marketing techniques are dragging the users towards the brand. But the freshers don’t. Marketing and the Internet have got along more often these days than they have been in the earlier stages of digital marketing in Sri Lanka. The record of InternetLiveStats shows that the “internet penetration” rate was 8.8% in 2009 (the year the civil war ended). But, the stats drove up after 2010,  and the recent report announces that the penetration rate has reached 29.3%. This improvement puts Sri Lanka in 57th place among the 201 countries in 2015, according to the InternetLiveStats. Sri Lanka is still a developing in the field of e-commerce. But with the surge of internet penetration, the digital marketing ecosystem is growing too.

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What was marketing like during the Civil War?

Due to civil war, (before 2009) the internet access was pretty down. The locals used traditional marketing methods like printing and broadcasting about products and brands as their marketing strategies. Although it was costly(when compared to the cost of digital marketing now), they had to make use of it, while the world was developing in digital marketing.

Printed media was one of the primary source used for marketing and advertising. The marketers focused on commercializing their products and brands through newspaper advertising, magazines, and leaflets given randomly or during events like an exhibition. Also, to attract the travelers, marketing through huge banners on empty lands was another trend of the time in Marketing.

The next traditional method of marketing was broadcasting or telecasting the promotions. Here more frequently marketers used the celebrities, like cricket players and local cinema stars, to promote their new products or brand. The number of TV watchers and radio listeners were high at that time, at least to get know the conflict updates, which also helped the marketers in promotions to advertise their products.  

Remember when you had to fill up a coupon when you did quite a  big shopping at a shopping mall or supermarket? Mobile number and address are the details you had to fill in such coupon. Ever got promotion notifications from them later? Well, the shopping centers and supermarkets were handling it as another technique to send promotions to its customers. Marketers also dealt with cold calling to convince customers about the products.

Final method was that some companies employed sale representatives. While cold calling was an another way to promote beyond boundaries, sales rep of areas had to take samples of the brands to doorsteps of everyone in the particular range. And, these were all used as marketing methods before  Digital Marketing started to penetrate into Sri Lanka.

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What influence does digital marketing have in Sri Lanka?

The end of Civil War made several opportunities open to the marketers. As the statics above has shown about the internet penetration in Sri Lanka, marketers have started to take advantage of it. Online advertising started parallel to the advertising and marketing through the simplex mode. Some websites started rising, and marketers began to realize the worth of online marketing. Still, only a very few people engaged in that new pattern, maybe because it was the beginning of the era of digital marketing.

For the start, the companies have only been looking to posting ad banners on the websites. For them, it was like posting an advertisement on newspaper. But the actual substance started to click as they began to get to know more about it. Then the companies began to move on to other marketing platforms available on the internet. Also, this new marketing world provided new entrepreneurs an idea. Bang! It gave a few individuals an idea on starting a digital marketing agency.

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Why should the Marketers focus on it?

Firstly, the Sri Lankan marketers would fall for its uniqueness: duplex. Digital Marketing helps the marketers analyze the effect their skills have on customers. This uniqueness helps them adapt according to the user experience. It also helps them to get real-time reviews from the product users, like Cinnamon Air for example, which would attract other customers towards their product.

[blockquote photo=”” author=”” ] Instead of one-way interruption, Web marketing is about delivering useful content at just the precise moment that a buyer needs it.- D.M. Scott, author New Rules of Marketing and PR [/blockquote]

Digital marketing is wide open; this is another possibility. How open is it? Digital marketing is wide open around the world. With the e-commerce sites like Amazon and eBay, imagine how one would be able to know about them, without marketing it online? Like you wouldn’t bother about getting to know it if such sites have been advertised or sold on the traditional method of marketing: through printed media or TV and radio. One-click check-ins have made it very easier and simple. This feature of digital marketing is quite supportive to the enterprises that are focusing on global market, attracting international customers.

Digital Marketing is quite cost effective. When compared to the cost of traditional marketing methods, online marketing is pretty cheap. This online marketing would more likely replace some of the traditional methods like cold calling, advertising on television and radio. Although there is still some attention to the simplex mode of marketing, the number has reduced when compared to the ‘during the war’ stats.

Traditional marketing Vs Digital Marketing

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What type of Digital Marketing trends do the local companies handle?

Although there are several methods like the website, social media marketing, PPC, video marketing, email marketing, remarketing, the local marketers only managed to catch up with a few. Mainly, the website, social media marketing, PPC, and SMS marketing.

There are around 20 digital marketing companies in Sri Lanka which delivers Search, Social, Local and complete e-Commerce strategies to the global brands through an online platform, which includes Prime One Global LLC, Loops Solutions, Orix marketing and others. And according to Mike Berry has foreseen in 2012, the marketing trends in the year 2016 in the digital commercialization of Sri Lanka has grown.

The objective of the content and PPC marketing is to rank the company’s site on the top, or near the top lists while been searched. Since the company’s site would be quite new, or haven’t been in the required state for the search engine to display it while being searched, the digital marketing companies would polish it up for it to be ranked. According to the ranks, the company’s brand and the product get promoted. Also, PPC is another method where the companies ‘buy visits’ through the advertisements on search engines and on other sites.

While these two techniques are on the top in digital marketing environment of Sri Lanka, there is another big world for marketers waiting — the world quite big and equal to the Internet — social media. With the landing of smartphones, Sri Lankans spend more time on the social media (and the internet). Readme and Loop Solution conducted a survey in 2013, in which 58% of respondents access Facebook and Twitter through mobile. Almost 71% of the local respondents answered that the marketing done through social media has been quite effective than the traditional media marketing. Also, 49% of the respondents said that they watch TV less than one hour daily, while only 28% of them read the newspaper daily.

The survey on Social Media Marketing conducted by Readme and Loops solutions. Source: Readme.lk”
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 Also, according to the survey 85% of them answered that they have been following local brands. Also, marketing through Facebook has influenced 79% of the users to purchase the products. This force has made marketers focus more on social media marketing than on the other methods available.

The latest trend the marketers are focusing on is SMS Marketing. Since the number of mobile phones users is quite high, rather than cold calling, dropping a text about their product or brand is getting trendy these days. And, most of the companies focus on making much out of this growing style of marketing in Sri Lanka.

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How has social media marketing influenced the users of Sri Lanka on the local brand?

The Sri Lankan brands that has got more attraction through Facebook

The local brands that has got more audience through Facebook. Source: Social Media.lk

Fastest-growing-brands-in-Sr Lanka

The local brands that are growing fast on Facebook. Source: Social Media.lk

The Sri Lankan brands that have largest audience on Twitter

The brands that have the largest audience on Twitter. Source: Social Media.lk

The Sri Lankan brands that are attracting more audience on Twitter.

The brands that are attracting more audience on Twitter. Source: Social Media.lk

 
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What should the Marketers focus on for the future?

There are many other digital marketing activities which our marketers need to focus. Digital Marketing trends like Remarketing, Google Tag Manager, email marketing and so on are not very actively used among the local marketers. Since the industry is still developing one, we could expect the marketers to get into this trend in future.  Within the short period, Sri Lanka has got adapted to the digital marketing world. There is a long way to go because this digital world is changing day by day. If focused on the newly turning up digital marketing environment as well, the prospect of the domestic market to be a part of the global market would be rising. If the marketers are already focusing on the global market, it is advisable to concentrate on the broad range of social media. Social media doesn’t stop with Facebook and Twitter but extends to Snapchat, Instagram and so on. So focus on the rest of the available global platforms that would attract the global users. 

There would be constant updates about the growth of Sri Lanka’s digital marketing, so don’t forget to keep an eye on our blog. Also, feel free to catch us in a comment about the digital marketing in Sri Lanka.

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29 MarResearch

2016 Digital Marketing Trends To Focus On – Prime One Global Analysis

Maybe you are an Online Digital Marketer or a Blogger, Freelancer, Entrepreneur, Local Business Owner or from any other trade, but one thing will remain constant for everyone. You all need marketing. The effort and resources needed to market your products or services may be different. But, without marketing, there is no exposure and your business is bound to get stagnant at some point in time.

 “Digital Marketing in 2016 is an investment that is done for the betterment of one’s Business”

I will be talking about essential marketing strategies that are never going to die, some that are going to be more useful than ever in 2016 and some that we need to leave behind because they will not work anymore.

Successful Entrepreneurs and Business Owners spend an average of 30 minutes a day on Business Education and Self Development.

That is a form of marketing. It is time invested in understanding the changes in your Demographics, Market Place and Key Performance Indicators of your Business.

Realizing the opportunities when you intelligently utilize today’s marketing channels like Social Media to build a long-lasting, relatable and profitable relationship with your customers in an entire community of referring fans for your business, is how you can excel at marketing.

2016 Marketing Channels To Avoid At All Costs 

Vine, Foursquare and Swarm have died a silent and painless death in 2015. If you are using any of these channels, it might be a good time now to write it down and scratch these out of our routine. Blogging still remains a very important strategy. However, content with no strategy is not going to get you very far. Spend more time on planning out your content instead of randomly churning out articles for your business or getting them outsourced. Digital Marketing Trends continue to reveal that the use of Stock Images and Video footage has declined a lot last year itself. Consumers have seen it all, they want original and authentic feeds.

As Google and other email corporations become more stringent, ” sending a bunch of emails to your subscribers is not going to work either “ Instead you will need to focus on Email Automation and Personalization (more on this in the blog).

Banner Advertisements are on a decline too. There is a mobile movement going on for the past few years and the rise of smartphones is creating smarter consumers and creating more opportunities for smarter marketing. Consumers have become “banner blind”, so investing in banners is not a great idea unless you are already getting good results from a particular source.

Also, it might be high time to consider whether you need to allocate more funds to marketing your business on desktops vs. mobile environments.

THE MOBILE MOVEMENT STUDY

digital-devices-tablet-map-isoOver 2015, mobile search queries have skyrocketed to new heights. People search for everything from Travel Information to Product Reviews, Local Restaurants to random Trivia to become more knowledgeable.

While Word of Mouth and Display in Stores do lead to people to search for products on their smartphones…

…71% of consumers search for a product because they saw an advertisement.

4 out of 5 people take an action based on an advert they saw either on PC or on their Tablets and Phones. Mobile Advertisements are the new trend.

82% of Mobile Users notice mobile Advertisements. However, 79% of Top Advertisers still do not have a mobile-optimized website. It is more important than ever this year to provide your visitors with a good mobile experience. Don’t just check this box if you have a responsive website. It is important to check how your website functions on different browsers and different gadgets to get the most out of your time and resources spent on marketing. (You can contact me if you need help with creating a great mobile experience for your consumers).

Consumers today use a smartphone to keep updated, stay connected, for entertainment or to search for information on the go and obviously to make a smarter shopper. The shift is already happening,  Don’t miss the mobile movement.

Here’s my list of the top 15 Latest Digital Marketing Trends for 2016
  1. Re-targeting,
  2. Promo Marketing,
  3. Google Tag Manager,
  4. Email Marketing (Automation and Personalization),
  5. Marketing Automation,
  6. Content Marketing (with a twist),
  7. Buyer Follow-up Plan,
  8. Search Engine Optimization,
  9. Social Selling,
  10. Conversion Rate Optimization,
  11. Sideway Marketing,
  12. Self-development and Business Education,
  13. Podcasting (You read it right, people still listen to podcasts),
  14. Google Ad Words PPC,
  15. and YouTube Video Marketing.

This list is in no particular order. You may or may not have even heard about some of the ways, but if you find something interesting or questionable – Let me know through the comments section.

Now since you have a fair idea of what to expect inside this blog post, let us move into the details of each of the aforementioned tactics.

#1. RE-TARGETING / RE-MARKETING

Also known as “Pesky Salesman” Marketing. Re-targeting (Re-marketing) aims at balancing branding and direct response.

Since too much direct response can lead to consumer saturation and too much branding entails brand exposure without any direct correlation to an increase in sales, Re-targeting is a form of marketing that aims to balance both aspects of branding and direct response.

Re-targeting allows you to deliver certain value in advance and be assured that there will be a follow-up regardless of any contact detail or sale acquisition.

How Re-targeting Works

For Re-targeting to work, you need to ensure that you have great content. As sending users to landing pages related to content has lower costs than sending them directly to a product landing page, this method has an overall lower cost per lead.

Your first priority should be to build a pixeled audience. You can do this from either Google or Facebook, both are great in their own ways. Then remarket your products to only the pixeled audience which left your landing pages without converting.

Here is a very interesting read I came across on HubSpot about retargeting ideas. If you find the resource helpful, don’t forget to bookmark their page for future reference.

RE-MARKETING STORY

A quick look at Remarketing with Google AdWords and Analytics

A quick look at Remarketing with Google AdWords and Analytics

Watchfinder, a premium, and pre-owned luxury watch retailer discovered that less than 1% of visitors were purchasing from their website. Since the average order value on their website was close to $3,500, the company found that buying decisions often spanned over a long period of time. Watchfinder’s challenge was to re-engage and converse with these users who had shown interest in the luxury watches to incite them to return to the website and make a purchase.

This is where re-marketing came into play. Once their remarketing campaign was properly set up and executed, they had a massive 1300% increase in ROI. Their average sales volume also increased by 13%.

Click here to read their full case study in detail.

#2. PROMO MARKETING CALENDAR

Don’t just look at the Promo Calendar as a list of days when your company blasts festive emails to all your subscribers. If planned in the right way, a Promo Marketing Calendar can help you reach your company milestones faster.

Here Are 6 Effective Ways of Using a Promotional Calendar

  1. Break Larger Business Goals into Smaller Milestones
  2. Create Success Checkpoints and Breach KPI’s
  3. Set project Deadlines and Track progress
  4. Understand How and When to Allocate Resources
  5. Increase Brand Awareness Amongst Consumers
  6. Increase Revenue From Your Email Marketing Lists

Keep the focus on your marketing plans first, and use the promotional calendar as a means to overcome the aforementioned objectives.

So, how can you go about creating the perfect promo calendar marketing plan?

Have you been using promo marketing for your business before? If so, take statistics of the last few years and narrow down on the promotions that worked and the promotions that failed. Once you have the list, you can focus on enhancing the promotions that worked for your business. Think of it as an immediate source for generating sales.

Write down a 12-month revenue goal that you plan on obtaining. Perfection is the key. You need to have something to work towards, but do not overlook your business milestones. Write down what you expect to achieve out of every promotion.

Now, create a list of holidays in your financial year and slot them into appropriate months. Here is an interesting resource that lists down all possible promotional holidays on the calendar. Source.

Marketing Calendar 2016

Jot down your slow and fast business months. Every business faces a down phase in the year. For example – Some businesses sell more on vacation time than others. Trying to heavy promote your business during slow months is only going to build resentment for your brand.

Categorize non-revenue and brand awareness generating goals separately.

These can be-

  1. Blog Launch
  2. Podcasts
  3. Webinars
  4. Books
  5. Etc…

Keep seasonality in mind when plotting promotions since no business have even earnings all throughout the year. Always have a certainly expected figure for every promotion. That way, you can measure its success. If you fail to meet your expectations for any promotion, then carry forward the deficit to the next promotion. Keep going until the end of the year.

List all your additional requirements.

  1. If you need to launch a new product/service
  2. Acquire New Leads
  3. Launch new campaigns
  4. Create a more pixeled audience etc.

Use the Promo Calendar wisely, and incorporate other marketing tactics into it. There are endless combinations. Feel free to contact me if you need ideas on how to get started. Trying to focus on the entire calendar can be overwhelming to start with, focus on quarterly or half-yearly plans at first.

#3. GOOGLE TAG MANAGER

Imagine being able to see every single click that happens on your website??!? The Google Tag Manager not only allows you to do just that but is also very easy to set up. I am not going to show you how to set up GTM, but if you need help you can get in touch with me through the comments at the end of the post.

Refer to the Google Tag Manager as a Dashboard that helps marketers accomplish just about any goals related to marketing.  Google Tag Manager does not replace Google Analytics, but it supercharges GA to an extent that the reports provided by analytics are much more detailed and useful.

 

google-tag-manager-extreme-seo

Though the GTM has an extensive learning curve, the time you spend on setting up GTM will eventually add up in the long run. It makes it easy to place tracking pixels and scripts on various parts of your website like specific button clicks and page views.

As a beginner, you should stick to only tags and triggers in GTM, later on, as you gain more confidence you can start accessing the advanced data layers.

Resources:

  1. Learn how to use Google Tag Manager
  2. What you need to know about Google Tag Manager
  3. Why Google Tag Manager
  4. Google Tag Manager Dashboard

moving onto email marketing…

#4. EMAIL MARKETING

Email-Marketing Email Marketing is not all about blasting your subscription lists with tons of emails throughout the day. In fact, if you are doing this you are not going to get any benefits at all. Email marketing in 2016 is more about automation and personalization.

Also, pay very close attention to what you write in your emails because that is the most important piece of copy you are going to write.

Take into consideration a very hypothetical situation –

Let’s say that you send out 10,000 emails that get a 10% open rate with another 10% of readers clicking on the link and 5% of them buying your product = 5 Sales.

Now if you just aim to improve your copy to double your open and link click rate – 10,000 emails that get 20% open rate and 20% link click rate and 5% buy = 20 Sales. Which is a direct 400% increase in sales just by writing a better email copy?

Email-marketing-automation

Here is a very interesting resource on writing great Email Subject Lines to boost your open rates.

Take notes on some of these positive keywords that boost email CTR:

  1. Exclusive
  2. Free Delivery
  3. Gift
  4. Latest
  5. New
  6. Sale
  7. Alert
  8. News
  9. Video
  10. Daily
  11. Weekly
  12. Editor
  13. Update
  14. Breaking
  15. Limited
  16. Review

Here are some negative words that you should cut immediately from your Email Subject Lines –

  1. Free
  2. Only
  3. Learn (Discover a new way) – *rolls eyes*
  4. Report
  5. Today
  6. Webinar
  7. Win
  8. Forecast
  9. Subscription
  10. Discount
  11. Trial
  12. Facebook
  13. % Off

Further Resources:

  • BriteVerify Email Verification – clears junk emails from your list
  • Litmus – a paid option to build mobile-able emails
  • Email on Acid – simplifies email testing and analytics.
  • Marapost– does analytics, but it‘s expensive.
  • Visual Website Optimizer – does split testing.
  • Email Marketing Examples list – just a few examples to give you a feel.

Use your emails to help your customers to work with you. Give them the information they need to interact with your brand. Use effective CTAs to incite them to take action.

Understand that change is a constant thing. If something is working today, it may not work tomorrow. Always keep testing. Your competitors are testing.

Learn new things and implement them yourself.  Test and verify yourself.

#5. MARKETING AUTOMATION

Use Bots to connect with your target market relevantly with Marketing Automation

Marketing Automation refers to software that aims to automate the goals of marketing. Especially, repetitive tasks like Emails, Social Media and other common website actions. Most marketers opt for it, try to set it up and leave it unfinished because the process is very overwhelming.

In simple terms marketing automation refers to software and tactics that help companies to have a buying cycle like big eCommerce websites. This helps them to encourage better brand communication with consumers and convert stuck-on-the-fence users into reliable and repetitive buyers of the business.

Problem with Marketing Automation

Most marketers live under the impression that marketing automation orbits all the essential marketing tools necessary for the growth of a business including lead generation software. This mere delusion leaves most marketers automating the middle of the funnel without any solution to generate new leads and create new business relationships.

marketing-automation-cycle

Marketing Automation Case Study

Sixth Division built a $3MM Coaching and Services Business in 4 Years.

How do you say?

Solely with lead generation tactics and marketing automation.

Sixth Division acquired leads through four channels, namely –

  1. Facebook
  2. Google
  3. Live Events
  4. And partners

After acquiring leads, SixthDivision invited prospects to a Webinar. At the end of the Webinar, they showcased a single product for the prospects to buy. Once converted into buyers, SixthDivision had their entire follow-up plan automated.

They sent out a Three Email Series to all buyers to schedule a consultation.

The first email was a video that introduced them to SixthDivision. This video confirmed the date of the consult and showed them what they could expect from the consult.

The second video was a simple reminder about the upcoming appointment. The Date and time were planted in three places – the Subject Line, picture and Closing Sentence.

The third email was a pre-consult message reminding them about things they should have ready before they take the call.

This simple and effective automated plan allowed them to scale their business seamlessly and grow it into a $3MM Coaching and Services business in 4 Years.

#6. CONTENT MARKETING

how to create a succesfull content strategy

Content shall always be the king of the internet. Just that its ways are changing. Previously you could get away with an unplanned content strategy and still extract decent ROI out of your marketing campaigns, but now the rules of the game have changed.

As smartphones are enabling smarter users, people are becoming very particular about the kind of content they see in their news feeds. You can’t impress them with any random “tech-joe” talks. You need to have carefully researched data and plan to even invite them to click and reach your landing pages.

This calls for a twist in the tale and here is how you can go about it.

content-marketing

 

  1. Break Your Longer posts into Shorter and Detailed Versions. Don’t give all your information away at once. This will lead to higher bounce rates on your website if you manage to get the clicks. Instead, focus on giving away beginner-friendly information in earlier blog stages and then move on to advanced information in the later stages.

The best way to go about is to publish one part every week. Unless users are really interested in whatever content you throw at them, focus on sending one informative post every week to their email. You can remind them throughout the week about your post, but avoid information overload at all costs.

  1. Choose a post that worked well and enhance it. Add more information to it and update it. Once you update an old post you can publish it with a “More Information Title” or something similar and publish it again.

If you have a recurring post that can be updated periodically, make it a point to update it and republish it with a new title. Push the old content down and add the changes to the top of the post.

Google loves websites that keep updating their old posts. Sending signals that you have updated an older blog post will definitely entail more SEO benefits and traffic.

#7. EIGHT WEEK FOLLOW-UP PLAN

eight-week-customer-followup-plan

Starting from the moment a customer purchases their product, this is how it will look like….

 

First Week –always-listen-first-customer

Focus solely on establishing a relationship with the customer. Give them a walkthrough of the product or a video guide and let them enjoy its benefits.

Second, Third and Fourth Week –

Focus solely on social proof by introducing them to other customers who have used your products. Show them testimonials on Social Websites and invite them to leave feedback themselves.

If you have an online community or forum, introduce them to it and ask other members to congratulate them on joining. Basically, establish a friendly rapport with them, not just a buyer and seller relationship.

Fifth, Sixth, Seventh and Eighth Week –

Start measuring your results. They have used your product for almost a month. Now it’s time for you to reach out to them and help them document it for you. Get even more testimonials and proof of results, reward those who keep the chain alive and continue to show new people the power of your products.

By doing these little things, you can save a lot of money and invest it into other marketing channels.

Keep in mind that your motive is the encourage advocacy of your brand. There is no way those customers are going to turn against you once you have been with them for the first sixty days and they have shared their unbiased testimonials with their followers on social platforms.

The more you can get people to use your products and share their experiences. The better chances you will have at convincing newer customers and showcasing them the power of your brand and that YOUR BRAND is THE SOLUTION TO ALL THEIR PROBLEMS.

#8. SEARCH ENGINE OPTIMIZATION

SEO-Process

Do not forget the power of earned media. Go to the Google Adwords Tool and do a search for your industry keyword.

Power-Of-Earned-Media

If you are in the Fashion Industry, try searching for “Fashion” and the average bid should show you an estimate of what the keyword is worth in terms of clicks.

Likewise, you could be from the Makeup, Self-Development, Women Care, Beauty etc industry.

Now, let’s take a keyword that is worth $0.15 cents. If you are able to rank for that keyword and get at least 5.879 visitors a day from organic traffic. You are technically saving $881.85 a day for marketers who are advertising for that keyword. Now if you take into account the yearly expenses 881.85×365 = $321875.25 yearly. Magical isn’t it?

Always try to include an industry keyword in your domain name. This makes your chances of ranking in the long term a lot easier as compared to fully branded domain names.

Remember, Copywriting is the end all and be all of the marketing. It is present everywhere. Be it a 150 Character Tweet you want to promote, or a short AdWords Advertisement, the subject line of your business email or the content that goes onto your website and blogs. Always hire quality writers and better still, train and recruit them in-house.

What Are Possible Signals to Google That Your Page Rocks?

  1. The CTR on your website – a number of clicks from your homepage to other internal pages of your website shows that visitors are interested in what you are sharing with them. So craft a good copy and CTA that gets clicks into the deeper inner pages.
  1. Headlines play a very crucial role. Always keep testing your headlines. Remember the thumb rule of marketing – What is working today, will not work tomorrow. Your competitors are always testing, so should you.
  1. The average time people spend on your page is also a key indicator of your website’s quality. The more the average time, the better your chances of ranking shall be in the eyes of Google.
  1. Scroll Rates – Consumers cannot make a purchase if they cannot see the buy button. Ensure that your website copy incites users to scroll around and doesn’t have any blocking elements or irritating popups.
  1. Use original photos and videos on your website as a means of keeping people engaged with your content for a longer period of time. Use long and in-depth videos to show customers more about your product and services.
  1. Last but not the least, Grammar, Quality Links, Social Shares, Relevant Images, Captions, Author Authority etc, will help visitors stay on your page for a longer duration, decrease your bounce rates and increase your overall SEO score as well.

#9. SOCIAL SELLING

Social-Selling-Marketing-Trends-2016Let’s not talk about Facebook, Twitter, Pinterest or LinkedIn marketing separately. That is why I am putting all of these under one tab and we can call it “Social Selling.”

Before I get into the nitty-gritties of Social Selling, it is important to understand how a typical sales funnel looks like.

Lead Capture –> Sales Page –> Order Form –> Upsell –> Thank You

Don’t use social media as a platform to directly sell your products. Instead, focus on advancing the customers from one stage of the sales funnel to the other.

Brands that constantly try to sell directly to their pixeled audience increase churn and eventually burn their lists. People eventually become blind to their advertisements and promoted posts.

The aim of Social Selling should be to establish a rapport with your customers and increase purchase frequency by establishing continuity and credibility.

Use platforms like Facebook, Google+, Pinterest, Linked In and Twitter to build Likability and Trust amongst customers.

eric-qualman-social-media-quote

Start with Giving Value First and Establishing Credibility

Send visitors from Social Media to an Ungated Offer. It can be a Blog Post, Resources, Checklist, How-to Guide etc, but don’t ask for anything in return just about yet.

Alternatively,

You could also try sending them to a gated offer like White Paper, PDF Ebook Download etc, and try to get their emails first. Testing is the key here.

Alternatively,

You could offer them deep discounts on evergreen products, services or software. Use this technique if you are selling something that needs no introduction. For example – Digital Services like SEO, Copywriting, Explainer Video Creation etc. These services need no introduction, and there is already a heavy demand in the market for them.

The idea here is to use value first to drive traffic from Social Media to your website or platform.

Now, Embed Core Offers into Your Ungated Content

Plant an offer or propose a sale towards the middle or end of your content and try to convert them into buyers. Don’t go for your most expensive products, use cheap ones instead. The idea here is to make them swipe their cards and spend as little as a dollar towards your business. Just create a connection.

Or, Upsell Products from Deep Discounts

For every group of people who are willing to spend money to buy your products, there will be some people who can always spend more. The idea of Upsell offers is to aim at those customers and try to sell more from the 2nd stage of the funnel because they have already shown interest in purchasing your products.

Pixel and Retarget Customers Who Left from Funnel Stage One

Customers who clicked your promoted posts and went to your website were interested in what you had to share with them. Pixel those customers who leave from this stage and re-target other products that fall into the same interest category.

INCREASING BUY FREQUENCY AND REPEAT ORDERS

 

Frequency-and-Order-Value

The mathematics is simple here. More than 70% of Customers turn to Social Media for after-sales service. If they get a reply, they are most likely to purchase from you again and become stable customers. If they do not get a reply, there is a 15% chance of them not placing any orders in future.

77% of customers say that valuing their time is the best way a company can provide better customer service.

So, ensure that you reply to all social messages within 12 hours and that resolution to customer’s problems is provided within 24 hours at all costs.

Use Social Listening Tools Effectively

Statistics report that more than 50% of customers do not tag the Brand when they are talking about it on Social Media. Thankfully, you have ways to eavesdrop on their conversations on Social Media. Use it effectively, and you can reach them right in the nook of time.

  • Hootsuite – an entry-level searchable tool that monitors your social media
  • Mention – a mid-level tool that monitors streams – listen for keywords
  • Radian6 – an enterprise-level tool to monitor social media

#10. CONVERSION RATE OPTIMIZATION

Conversation Rate Optimization. Conversion Does Not Have One Definite Meaning. The Meaning Of The Word Differs From One Website To The OtherSo, you are spending money on Facebook Advertisements, Google PPC, Retargeting, Offline Advertisements, Billboards etc, but have not allocated any resources on Conversion Rate Optimization?

You might be technologically challenged as an Entrepreneur, but if your I.T Department has not mentioned anything about optimizing the conversions on your website, it might be a good time to reconsider hiring the right guys.

 

Marketing is not about the number of visitors that come to your business, but it is about the number of visitors that convert into trusted and returning customers of your business.

So instead of focusing on driving new leads to your business, your focus should also be on improving the amount of “what-sticks-and-what-doesn’t” on your website. This is where Conversion Rate Optimization comes into play.

Resources:

  • InstaPage – create a landing page in just 3 minutes
  • Unbounce.com – build and test landing pages without I.T.

Conversion-Rate-Optimization

There are various tests you could be running on your website to Conversion Optimize it, here is my list of what’s really going to be on target in 2016

  1. Conduct Offer Tests – like product bundling, visitor interest-targeted messaging, writing a benefits copy above the fold, offering discount coupons on website headers etc.
  2. Geolocation Tests – Use of different images, wording and language according to Geolocation tests.
  3. Personalization Tests – This is going to be a big one in 2016. More than 60% of marketers have called it the game-changer. It’s about personalizing who sees what and when.
  4. Shopping Cart Recovery Tests and Email Reminders for Shopping Cart Abandonment
  5. Button Color and Standard CTA Tests are also here to stay. (forever).
  6. Lastly, do not forget to do mobile optimization tests. Mobile-Friendly Websites go way beyond the means of just responsive websites. You need to test how your website works and functions on different devices like Mobile, Phablets, Tablets, Laptops, Desktop Computers etc.
  7. Also, plan different advertisements and content for different devices. For example – the banner ad you use for desktops might not gain the same traction on mobile devices. Your content strategy should differ according to the device.

#11. SIDEWAY MARKETING

When you do not have a huge marketing budget but your competition is stiff, it’s better to market your business sideways than to get into a head-on collision with your competitors (who can easily crush you).

If you already have an Email Marketing Subscriber List, try running it through Towerdata.com

Towerd@ta

As soon as you scan your list on Towerdata, the website will give you age, gender, marital status, income, zip code and more of the people on your list. You will also get an overall snapshot of your market – length of residence, home market value, presence of children, charitable donors etc,

You can also collect purchase data and interest data from Towerdata.com. Once you have all the information in front of you, you can market your products and personalize your future emails, even more, to gain more traction from the email marketing list.

Apart from giving all the above information, Towerdata.com also gives you the net worth of leads.

When I ran a list of one of my Makeup and Beauty Industry clients on Tower data, it returned that more than 50% of the leads were high net worth.

But the cost of Beauty leads acquisition = $4.52/lead

So instead of buying Beauty leads, I bought 1000 Cosmetic leads for $0.69 each = $690 investment. Guess what? Women who were interested in cosmetics are bound to be interested in the Makeup and Beauty Niche. This way I not only acquired $4552 worth of Makeup and Beauty Leads (Immediate 650% ROI), with just $690 Investment. But also knew that at least 50% of the leads would be high net worth.

Can you see how this data can be used to sideway market your business to cheaper leads and still extract more than decent ROI from it?

Take for example the Golf Industry. You can venture into the Golf Niche, but sell products like properties, luxury cars, business loans etc., to those golfers. Because people in this niche and mostly affluent and have a classy taste for everything.

The core idea is to think of what people in your market are doing when they are not doing what you are selling. Think outside the box. Do You want to sell Insurance to people? But Insurance leads would cost you a massive $10-$18 per lead. Instead, search for Dog Lovers or Dog Breeds, which you can acquire for a few cents. Once you have that in place, try to get customers into your den with cheap tripwires like (Dog Tags and Dog Care Ebooks) and then Upsell them “Pet Insurance” once they opted for your Dog Tags. See what we did there? There is a simple science behind it, and this can be implemented in each and every industry.

#12. SELF DEVELOPMENT AND BUSINESS EDUCATION

15.92Why is Self-Development and Business Education placed in the Top Digital Marketing Trends for 2016 you ask? Why shouldn’t it be? Marketing is an investment in any form that is done with the aim to grow your business in the long run. Marketing should add value to your business, and Self Development and Business Education thus is an important part of marketing.

I will repeat myself from the Introduction – Most successful entrepreneurs and business owners spend an average of 30 minutes a day on business education and self–development. While the majority of entrepreneurs shy away from the idea of personal development, strangely because they think that the idea of being a better person is silly or stupid.

We all want to be better individuals but we resist it because somehow the idea of facing all-out internal junk scares the hell out of us and we would rather give big speeches and take less responsibility than vice versa.

self-developmentWhat we believe in, will set the stage for everything in our lives and will also determine the course of our expertise and experience. Successful entrepreneurship requires inculcating a set of beliefs that the majority of the people do not hold. Self-Development and Business Education will arm you to be better prepared for situations that normal people cannot handle. Like how to cope with business pressure during low volume months, or how to use negative publicity that your competitors do, in your favor.

All sorts of weird human tendencies sabotage our personal success. This is the subconscious mind and is not rational. We need to change our Self-sabotaging and Success Blocking Tendencies. Self-development can teach you how to cope with the fear of added responsibility, criticism, and failure. It will also teach you how to cope with success-blocking tendencies like Laziness, Procrastination. You do not want to become this perfect godly figure, but just a better version of yourself.

Think of it like this – Every minute you spend on self-development as an Entrepreneur will take away a dollar from your marketing efforts because, you are going to be making better decisions, managing your time effectively, and learning how to deal with stress, which is a critical progress killer.

Resources:

  1. Understanding personal development
  2. 25 Personal Development Skills to Learn for free
  3. 7 Habits of highly effective entrepreneurs

moving onto Podcasting….

#13. PODCASTING

Radio might be dead, but Podcasting is still a great form of marketing. People love media, especially if you are able to deliver it to them at their convenience. The art of direct marketing into your customer’s ears is one that needs a little bit of honing.

Finding your ideal voice is the most difficult part of Podcasting. You need to venture outside your comfort zone and find the right tone and setting for your Podcast.

Podcast Equipment

Photo credit: Nicolassolop

Here are the basic tools that you need to start a Podcast –

  • Mic (Any Good Quality USB Mic)
  • GarageBand & Audacity free apps
  • Call Recorder or eCamm(Mac)

Don’t aim to be a perfectionist when you first start Podcasting. Your initial Podcasts may not get as much attention as you think you deserve, but eventually, if you have the right mindset and deliver quality information, people are going to pile up and wait for you to release the next episode.

Use Podcasting as a storytelling tool. Don’t be a script nerd and read out from the paper. Just write down the points and be natural. People tend to understand when you are speaking naturally and when you are being superficial. They will lose interest if they find that you are reading from a script.

You can also invite other influencers into your Podcast and have a great discussion with them for everyone to hear. In this case, too, you need to ask the right question and avoid scripting of any sort.

You need to be consistent with your podcasts. Once you get frequent, people are going to wait for you to release the next episodes on time. If you don’t, they will get emotional and leave or think that you are just not too serious about the affair.

To find the ideal format for your Podcast, try releasing a few episodes at first and experiment in each. Then ask your audience which episodes they liked more than the others to narrow down on what’s going to work and what’s not going to work for you.

#14. GOOGLE ADWORDS PPC

PPC-Marketing-Tactics

 

1. Ad Messaging Enhancements

Adwords-ad-extensions

Earlier you were limited to a mere 95 Characters on PPC Ads, but now you can spice up your advertisements with a ton of Extensions and actually deliver more information to get targeted clicks.

Now, Ad Copy Writing for PPC is not just about the script. You need to carefully plan and design your advertisements, just like you craft your landing pages.

There are seven manual ad extensions to choose from. Click here to read more about them. Google has also included structured snippets, which is really cool.

 

2. Video Ads

Video Advertisements aren’t a new thing, but 2015 does seem like the year where they have been used extensively. 2016 is going to be no different. With Google incorporating the True View Video Advertisement campaign into AdWords, this trend is already on a hike.

Most marketers are adding these as the icing on the Cake, especially if their clients have a high budget.

This is an ideal time to exploit this strategy before it explodes in the near future.

3. RLSA (Remarketing List for Search Advertisements)

Though this feature was officially launched in 2013, most advertisers are still not using it. RLSA lets you effectively modify bids, search ads, keywords when past website visitors do a Google Search for products similar to yours.

You can initially review how customers are behaving on your website after clicking on your Ads. If the cost of acquisition of returning visitors is higher on your website, then you can lower the bid on search advertisements for first-time users.

Google Adwords is huge. There is more to it beyond these three important elements. But If you are starting out, focus on getting the first two points and later move on to other advanced options as you become comfortable

#15. YOUTUBE VIDEO AD MARKETING

YouTube Video Marketing Secrets

More than 73% of Smart Phone enabled users to watch at least one video on YouTube every day. If that is not reason enough to get into Video Advertisements in 2016, then what is?

  • 53% of viewers who watch a video get inspired or entertained.
  • 70% of millennials use YouTube videos to learn something.
  • “How-to” searches are on a hike (70%) of total searches this year.

When viewers go on YouTube to watch a video, they see an advertisement on the right-hand side or a pre-video advertisement.

Most marketers do not get into video advertising for two primary reasons –

  1. Starters Block – They do not know what to do.
  2. Or, they do not know how to do it.

Videos allow you to get the right advertisements in front of the right people, at the right time.

youtube-advertising

 

Start by using Open Broadcaster Software  – you can directly stream into YouTube, Vimeo, Twitch etc with CTAs and Keywords.

  1. Start recording a video.
  2. Use them as in-display advertisements (10 cents per viewer)
  3. Link to your landing page

You can also do in-stream Ads (like the ones that play before a video, or ones that can be skipped in 5 secs).

To get the best results, your advertisements must be very engaging in the first 5 seconds.

You can also target your advertisements through videos. You can have them display on specific videos.

Use Retargeting to build lists of people who have already seen your video and get back in front of them. You can import Pixel from Facebook Campaigns and Google Adwords Campaigns. Video Advertisements are short, attention-grabbing and crisp. If you haven’t launched a video marketing campaign for your brand yet, it is time to reconsider your marketing efforts.

Closing Calls

Hand with marker writing: Change Your Mindset

As customers and marketers constantly evolve with the ever-changing technology, it is important for everyone to stay updated. At the end of the day, it is not about how many marketing tactics are you using for your business, but about how much you are extracting out of your marketing campaigns.

What is working today, might be considered old fashioned or outdated tomorrow. As a marketer, it is high time to understand that we cannot take anything for granted. What may have worked for us in the past, might hold no significant value today? Technology is not the only thing that is changing, our customers are evolving too and the way they choose to connect with our brands is evolving too.

“The only thing that remains constant is change.”

As you’re building your marketing plan for 2016, keep the “dying” trends in mind. Don’t count on what worked for you before but rather learn what has changed and come up with new ideas and new ways to leverage the technology at hand.

At Prime One Global, we understand that running a business can be overwhelming. On top of this, making time for self-development and staying updated with marketing tactics is not easy at all. That is why we keep updating our marketing skills in all spheres. Get in touch with me for a no-obligation, free consultation and I will have a Dedicated Marketing Manager from Prime One Global guide you on the ways you can market your business in 2016.

Have a good day!

Here is a list of Useful Resources, Tools and Software That Will Help You Become Better at Marketing Your Business

2016 Digital Marketing Trends

Competitor Research –
  • Datanyze.com– find different tools in various industries
  • BrightKite– Top product research platform for all caregivers with detailed reviews
  • BuiltWith – Find out what software and plugins your competitors are using
  • Compete– Competitor intelligence at its finest
 Business Management –
  • QuickBooks Enterprise
  • Qvinci
  • Studio Cloud – Free Business Management
  • NetSuite
Ecommerce + Conversion Rate Management Tools
  • SixthDivision
  • InfusionSoft
  • Magento
  • Limelight CRM
  • 1AutomationWiz
  • Memberium
 Keyword Research Tools
  • SEMRush
  • WordTracker
  • FreshKey
  • iSpionage
  • Google Adwords Keyword Planner
  • KeywordTool.io
  • Google Trends
  • Soovle
  • VideoCents
  • MerchantWords
 Competitor Intelligence and Customer Research
  • SimilarWeb
  • Compete
  • AdBeat
  • AdClarity
  • BuzzSumo
  • Follow.net
  • Native AdBuzz
  • Box of Ads
  • SpyFu
  • What Runs Where
  • Alexa
  • iSpionage
  • WhosMailingWhat
  • Adsviser
 Landing Page and Funnel Builders
  • LeadPages
  • OptimizePress
  • ClickFunnels
  • Thrive Content Builder
  • Instapage
  • Unbounce
  • Adobe Muse
 Social Media Management
  • BufferApp
  • BufferPablo
  • IFTTT
  • SocialOomph
  • SproutSocial
  • Hootsuite

Pinterest and Instagram Marketing and Management

 Video Publishing and Editing Tools
  • Wistia
  • VeeRoll
  • Smartzer
  • Tunes to Tube
  • Tubular Labs
 Analytics and Tracking Information
  • HotJar – create session recordings, improve form design, heat map, surveys and form analysis.
  • Google Analytics – Freemium Subscription, check traffic acquisition, Source, Referrals, Behaviors, Site Content Flow, Check Sessions by hour, Find best performing content etc.
  • CrazyEgg – Best heat map, scroll mapping, understand how people from different sources interact with your website
  • Grytics – Facebook Group Analytics and management. Find when members are most active, understand when to interact with them.
 Onsite Remarketing / Retargeting
  • io – Social Shares, Contents, Giveaways, On-site Retargeting
  • OptiMonk – Contextual exit popups, hello bar, scroll pops etc.
 Affiliate Networks
  • ClickBank– largest affiliate network
  • SkimLinks
  • RevContent
 Live Chat Solutions
  • KayakoHelpDesk (Used by Prime One Global)
  • SnapEngage– Simple live chat software for easy to capture and export leads
 Website Tag Managers
  • Google Tag Manager – add new code on the website without I.T
  • Segment
  • Tealium
 Research and Data
  • StatisticBrain
  • Marketing Land
  • SearchEngineLand
  • VerticalWebMedia
  • DigitalMarketer
 Project Management
  • GetFlow – turns to chat into the task
  • Blossom
  • Podio – for tech groups
  • Slack – enables intra-company communication
 Lead Generation and Email Deliverability
  • BriteVerify – verify and scan email lists
  • Contest Domination – best contest running platform
  • Qzzr
  • LeadSift – target the right audience
  • KeyHole – Tracks hashtags
 Productivity Tools
  • Gliffy – for charting funnels and creating a flowchart for offers.
  • com – quick mockup tool
  • Grammarly – Check plagiarism and grammar in content
  • Copyscape – best plagiarism checker
  • Piktochart – Create beautiful graphs and infographics easily
  • FreePik.com – Free vector graphics
 Quality Control and Debugging
  • Bugherd – create stick notes on a webpage
  • Twilio – appointment reminders
  • LoadImpact – ton demand load testing for developers.

 

Feel free to get in touch with me about any of these tactics in the comments section below or you can also leave feedback on our official Facebook page. If you think I missed something out, let me know and I will add it to this post in near future.

 

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